FAQ

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Shipping & Delivery

Yes, we offer free shipping on U.S. order over $100, and international orders over $175.

You will receive an email confirmation once your order has been successfully placed—it will include your order number and shipping method.

Orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment, you will receive a shipping confirmation email with your tracking information.

Yes, we do! We also offer free shipping for orders over $175.

Returns & Refunds

  • We accept returns up to 30 days after purchase for full-priced items.
  • We accept returns up to 14 days after purchase for discounted products.
  • Any items that are opened or damaged when we receive them are not eligible for a refund.
  • International orders are not eligible for a refund.
  • We will supply your return label upon request. However, we do not reimburse shipping costs and apologize for the inconvenience.
  • Once the products are successfully received, a refund will be issued.

Please contact info@osioils.com with any questions or concerns

Payment methods

We accept payments from all major credit cards such as Visa, Mastercard, American Express, and Discover.

We also offer express payment options through Apple Pay, Google Pay, PayPal, and Venmo